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Terms and Conditions


§ 1 Operator of the online shop and validity of these terms and conditions
§ 2 conclusion of contract
§ 3 Availability and delivery time of goods
§ 4 price
§ 5 Payment Modes
§ 6 retention of title
§ 7 Warranty and Compensation
§ 8 Copyright and Trademarks
§ 9 Applicable Law
§ 11 partners

§ 1 Operator of the online shop and validity of these terms and conditions
1. This online shop for all of Europe will be emailed directly to Bel Raphael, Ringstrasse 89, 56191 Weitersburg, Germany, operated.
2. For us to sell goods online via the website “ These general terms and conditions apply exclusively. Other terms and conditions, in particular customer terms and conditions, only apply if they have been recognized by us. Unfortunately, a purchase is not possible without the customer's consent to these general terms and conditions. We expressly request this consent from the customer for every online order.

3. We sell our goods exclusively to consumers and only in commercial quantities. All information on goods and prices on "" are subject to change and non-binding.
4. German is the exclusive contractual language.

§ 2 conclusion of contract
1. You can select individual goods from the offer in the online shop and collect them in an electronic shopping cart by clicking the note (button) “add to shopping cart”. An order that is binding for you only comes into being when you have entered all the data required for the execution of the contract, confirmed that you have read these general terms and conditions and clicked the “Buy” button. Until you click this button, you can change and correct your order and the data provided for your order at any time. In the online shop, only orders using the specified system can be considered. Other orders (such as orders via Facebook and WhatsApp) are still accepted.
2. After placing your order, you will receive an automatically generated confirmation of receipt of your order by email. In this confirmation of receipt, the data of your order as well as these general terms and conditions are listed again. Unless you have already printed out and / or otherwise saved the data of your order and these General Terms and Conditions during the ordering process, we advise you to print out this email and save it. There is no storage on our part. The confirmation of receipt does not result in a sales contract; the confirmation of receipt only documents that we have received your order.
3. We reserve the right to accept your order; We are not obliged to conclude a contract based on your order. We only accept your order when the ordered goods are dispatched. You will receive notification of this in a separate email. We do not accept orders from minors under the age of 18.

§ 3 Availability and delivery time of goods
1. If one or more of the goods you have ordered are no longer available at the time you place your order, we will unfortunately not be able to fulfill your order in full. In such a case, we reserve the right to either partially execute the order or to reject it completely. We will then inform you immediately by email.
2. If the goods you have ordered or if the goods you have ordered are available, the time to delivery to the address you have specified in normal business is approximately 3 to 5 working days after receipt of your order. In contrast to this, if you choose the type of prepayment, the order will only be processed after receipt of payment.
3. Deliveries within Europe are made by DPD, DHL and PostAG.
4. The goods are usually delivered by the respective delivery service GLS.

§ 4 price
1. All prices specified for goods in the online shop include the applicable statutory sales tax. The prices listed in the offer at the time of the order apply.
2. We also charge shipping costs for every shipment. If the goods are dispatched in several partial deliveries for an order, the flat-rate shipping fee is only charged once.
3. We reserve the right that the prices of the online shop deviate from the local shop prices.

§ 5 Payment Modes
1. You can choose between different payment methods: Payment by credit card (Visa, MasterCard, American Express, ...) Payment in advance: If you choose the payment method “advance payment”, you will receive a separate e-mail with information about our bank details after completing the order Payment by immediate transfer Payment by PayPal: Your bank or credit card details are stored with PayPal after you have registered yourself.
2. Please note that you may incur additional costs for transfers, account management, etc. based on your agreements with banks or other institutions.
3. We reserve the right to limit the use of the above-mentioned payment methods individually to the use of one or more payment methods.
4. We charge a flat rate of € 5.00 for each reminder. Further claims, in particular claims for damages and claims for default interest, remain unaffected.
5. You agree that you will receive invoices and credit notes exclusively in electronic form. 
6. In no case do we assume the costs of a money transaction. 
7. Euro is the only accepted currency. In no case will we assume the cost of changing the currency.

§ 6 retention of title
The delivered goods remain our property until the purchase price and all associated costs and expenses have been paid in full. In the event of even partial default in payment, we are entitled to assert our rights from the retention of title.

§ 7 Warranty and Compensation
1. The statutory warranty provisions apply. All information on the goods is information on the condition and not a guarantee.
2. We are liable for damages for willful and grossly negligent behavior on the part of our organs and vicarious agents and, regardless of the degree of culpability, for damage resulting from injury to life, limb or health. We assume no liability for any errors in our advertising material or data errors in our online shop that are due to slight negligence. Gross defects must be demonstrably caused by us. We will not refund or exchange any wear and tear on the goods due to overuse of the customer.
3. Claims under the Product Liability Act remain unaffected.

§ 8 Copyright and Trademarks
The website operated by us and its entire content, in particular texts, photos, images, graphics, prints, textile designs, films, presentations, sounds, illustrations and any software, as well as all trademarks and / or designs, are all protected by industrial property rights, in particular copyrights, Name and image rights, trademarks and / or registered or unregistered design rights are protected against unauthorized use. Any use outside of the selection and purchase of goods requires prior written consent on our part or, if we do not hold the respective rights, on the part of the rights holder.

§ 9 Applicable Law
Substantive German law applies to the exclusion of the reference norms of international private law and to the exclusion of the UN Convention on the International Sale of Goods (CISG).

§ 10 right of withdrawal and cancellation policy
1. Statutory right of withdrawal and cancellation policy
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods . To exercise your right of withdrawal, you must email us (Bel Raphael, Ringstrasse 89, 56191 Weitersburg, Germany,) by means of a clear statement (e.g. a letter sent by post or email) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired. The repayment will be made to the account you used for payment. When paying by bank transfer in advance, the return transfer will be sent to the account from which the transfer was made. If you have paid by PayPal / credit card, the refund will be made to the associated PayPal / credit card account. Consequences of revocation: If you revoke this contract, we will have you all payments that we have received from you, with the exception of delivery costs (and with the exception of the additional costs that result from the fact that you use a different type of delivery than that of have chosen the cheapest standard delivery offered to us), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. The buyer bears the costs for the return. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier. You have the goods immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract, to be returned to us or to be handed over. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the cost of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

2. If you return the delivered goods to us within the cancellation period without an expressly declared cancellation, we will treat this as a cancellation and the consequences of cancellation explained above will apply.

End of revocation

Sample cancellation policy
If you want to cancel the contract, please fill out this form and send it back to Bel Raphael, Ringstrasse 89, 56191 Weitersburg, Germany, email

I hereby revoke the contract I have concluded for the purchase of the following goods:

Ordered on: __________ / received on __________

Surname: ______________________________
Order number: ______________________
Address: ____________________________
Telephone number: _______________________
Email: _______________________________

Would: ______________________________
Reason: ______________________________

Signature: __________________________

§ 11 partners
Only Bel Raphael products are offered in the online shop. Any distribution of products of the Bel Raphael brands without a valid contract will be reported and prosecuted without exception. 
Signed for the company Bel Raphael, Ringstrasse 89, 56191 Weitersburg, Germany, email, the owner:

Bel Raphael