CANCELLATION POLICY & REVOCATION FORM
Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed:
A. Cancellation policy
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving a reason.
The withdrawal period begins on the day on which you or a third party named by you who is not the carrier has taken possession of the goods.
In order to exercise your right of withdrawal, you must contact me
Phone: 0171 7490664
by means of a clear statement (for example a letter sent by post, an e-mail or by telephone) of your decision to withdraw from this contract.
You can use the attached sample withdrawal form to withdraw your consent, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.
Consequences of withdrawal
If you withdraw from this contract, I will send you all payments that I have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you have chosen a different type of delivery than the standard delivery offered by me) , to be repaid immediately and at the latest within fourteen days from the date on which I received notification of your cancellation of this contract. For this repayment, I use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will I charge you anything for this repayment. I can refuse the reimbursement until I have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.
You have to return the goods to me immediately and in any case no later than fourteen days from the date on which you informed me of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.
Please avoid damaging and contaminating the goods. Please send the goods back to me in their original packaging with all accessories and all packaging components.
Please use protective packaging. If you no longer have the original packaging, please provide suitable packaging for adequate protection against damage in transit.
Please do not send the goods back to me freight collect.
Please note that the aforementioned “general information” is not a prerequisite for effectively exercising the right of withdrawal.
B. withdrawal form
If you want to cancel the contract, please fill out this form and send it back.
I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following
Ordered on (*) ____________ / received on (*) __________________________________________________________________________
Name of the consumer (s) ________________________________________________________
Address of the consumer (s) ________________________________________________________
Signature of the consumer (s) (only when notified on paper) _________________________
Cross out inapplicable